Hospitalisation

Our own Veterinary team are always the first called for our inpatients – maintaining case continuity and the best care possible for these hospitalised cases.

The following gives some details on what we have and how we look after our patients:

• Hospital wards – SEPARATE cat and dog wards
• Intensive care oxygen –  temperature, humidity and oxygen can be controlled helping some of our more delicate patients.
• Stress reducing pheromone vaporisers are used in these areas
• All stainless-steel cage and kenneling allows for optimum cleaning to reduce infection risk.
• Kennels and cages positioned and screened in such a way that individual patients are never face-to-face and thus avoids potential confrontation and stress for our pets.

• Lighting can be reduced to low levels to reduce stress.
• Comfortable; ambient temperature kept steady with climate control units.
• Background music available to help keep the calm atmosphere within the wards.
• Independent oxygen supply for any cage or kennel as needed.
• Computer and telephone terminals within the ward area mean that nurses maintain a constant presence.
• Regular feedback to owners generated directly by frontline staff to keep you fully informed of your pet’s progress. Text and WhatsApp video or photo messages are especially reassuring