Available 24/7 for emergency and critical care. Contact us at 050 823 0780
Available 24/7 for emergency and critical care.
Contact us at 050 823 0780

BVC: YOUR PET’S TRAVEL PARTNER

As the UAE’s pioneering pet healthcare provider and a trusted IPATA member since 2001, we prioritise your pet’s health and safety, managing all medical, logistical, and regulatory requirements for safe, humane travel through partnerships with MOCCAE and reputable airlines.

24+

Years Experienced

HOW CAN I ENSURE SAFE TRAVEL AND RELOCATION FOR MY PET?

With over 2 decades of experience in pet relocation, we handle all aspects of your pet’s journey—from health clearances and paperwork to arranging safe, comfortable travel. We partner with trusted airlines and follow IATA, IPATA and MOCCAE guidelines to ensure your pet arrives safely and calmly, no matter the destination.

STEPS TO SEAMLESS PET RELOCATION

Call or email BVC to arrange a free one-on-one consultation with our expert travel consultants. We’ll discuss how and when to relocate your pet safely, addressing any concerns you may have. Afterwards, we’ll provide a customised travel plan and quotation.

Export from the UAE
01

Coordinating with the importing country to confirm all current entry requirements, as regulations frequently change.

02

Preparing and certifying all necessary documentation in a timely manner.

03

Selecting the appropriate IATA-approved carrier for your pet, with measurement guidance provided if required.

04

Arranging a full health check-up, vaccinations, any required medication, and supplements before travel.

05

Assessing your pet’s response to separation and crate conditions, ensuring a calm and comfortable journey.

06

Managing travel logistics in partnership with agents at the destination, ensuring safe arrival and quarantine arrangements if required.

07

Collecting, handling, and transporting your pet to the airport on departure day, assisted by our trained representatives and drivers.

08

Security check, customs clearance, and airline counter check-in at the cargo village if your pet is travelling as special, priority freight.

09

Regular updates and notifications provided before, during, and after the relocation process.

Import into the UAE

01

Connecting you with trusted IPATA travel agents in the destination country to arrange flights and advise on export requirements.

02

Guiding you through UAE import regulations, including permitted breeds for entry.

03

Securing UAE Ministry import permits for smooth processing.

04

Reviewing final export documents to ensure compliance with UAE entry standards.

05

Arranging Pre-Release Certification with the Ministry once all paperwork is confirmed.

06

Providing a 24/7 meet-and-greet service for pets on arrival to ensure safe handover.

07

Handling original documents, import customs clearance, and Ministry vet inspections at the cargo terminal.

08

Arranging secure transport from the airport to your UAE address, overseen by professional staff.

09

Offering regular updates throughout the process, including photo updates upon request.

10

Providing a complimentary health check for all imported pets at any of our branches within seven days of arrival.

How it works

Image
Shape

Planning

Following your one-on-one consultation with our travel consultants, we will provide questionnaires and forms to gather essential details about your pet. This helps us develop a well-suited travel plan, prioritising your pet’s comfort and safety.

Preparation
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Preparation

We handle all aspects of your pet’s travel, liaising with airlines, government ministries, customs, and IPATA-approved pet relocation agents in the destination country. All necessary paperwork is meticulously managed to ensure smooth and hassle-free travel.

The Journey
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The Journey

With a perfectly sized crate, ample water supply, absorbent pads, and any necessary instructions, we ensure your pet’s comfort is fully provided for throughout the journey.

At Destination
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At Destination

The IPATA-approved agent, assigned and briefed by our travel consultant, will ensure that all formalities are completed in the destination country, allowing your pet to proceed home or to quarantine if required. In some destinations, pet owners may also clear their animals directly once we have briefed them on the process.

Our Happy Pets

HEAR BACK FROM US (WITHIN 1 WORKING DAY)

Schedule your free one-on-one consultation with BVC today!

Most of the BVC team are pet owners themselves. We understand and share the concerns and worries you may have when planning to relocate your pet.

Book An Appointment

Book An Appointment

This service is only available to veterinarians.